Neha Kakkar broke down in tears during her Melbourne concert after arriving three hours late. In a viral video, she apologized to the crowd, expressing her regret for making them wait. Some audience members cheered and consoled her, while others shouted, "Go back!" and criticized her for being late. Neha expressed her gratitude, saying she would remember the evening forever and promised to make it up to her fans.

Despite the backlash, many loyal fans defended her on social media, praising her energy and presence. Neha had previously performed in Sydney and shared her experience on Instagram.